Assignmentace.co.uk is known for the provision of outstanding assignments in affordable and cheap prices. We care about our customers and we ensure to deliver them with the quality writing services. However, if there is any major disappointment or issue then we encourage our customers to ask for the refund of the money under following terms and conditions.
We highly recommend our visitors and customers to go through the money refund policy. Assignment Ace will promptly resolve all refund requests as per the given terms and conditions.
Kindly read the following terms and conditions before making a refund claim at Assignment Ace.
At Assignment Ace, we make sure to deliver the assignments to the customers right on time. Providing the assignments right on time is our top priority and we make sure to submit the work to the customers on given deadline. However, once in a blue moon there could be some sort of glitch and there can be a delay in delivery. If you are facing late delivery issue, reach out to our customer support team and discuss the issue. There is always a genuine issue in the delay of order submission, but when the reason is not genuine, we don’t step back from making a refund.
The quality of our papers is always commendable, but when it is not, we provide a revision option. You will have to get the paper revised and if we properly fix all the errors, the refund cannot be made. Otherwise, the claim will be approved provided that any of the following condition is being satisfied.
At times there could be technical glitches causing double or additional payment deduction from the client.
This type of scenario is highly unlikely. Even if such a case occurs where the expert is not available to help you and you have paid for the assignment in full; you are highly encouraged to order any other assignment order of equivalent cost.
If you have placed your order earlier and have changed your mind later, the order can be cancelled only within the next 24 hours of order placement. If the writer has started working on it, you will have to continue with it. In the cases of order cancellation within the mentioned time, you can request a full refund or store credits. You can also order any other type of assignment of the same worth, right away.
If you are aiming to get an A plus in your paper and expect us to guarantee that then it is not possible. At Assignment Ace, we guarantee to provide you with a high-quality paper with perfect formatting, grammar, and structure, but we certainly cannot guarantee a specific grade as it totally depends on the student’s overall performance throughout the semester/term.
In the rare case of failing, you are supposed to claim a refund within the next three weeks. The time period starts from the date of your submission and you would have to show us the proof of failure. You are entitled to raise a refund request with a copy of an authentic grade sheet along with your professor's feedback within three weeks of receiving your ordered solution. We will verify the grading sheet submitted by you and investigate if the cause is due to the low writing quality or if the reference solution provided is not up to the mark concerning the grading index and learning outcomes of your assessment.
For any shortcomings found on our expert part, we will process a 30% to 50% refund of your order. The decision of the customer support team will be final in this regard. Kindly note that any refund requests placed after the 30 days of receiving your assignment reference solution will not be entertained by us.
In case of the refund claim or the double charge dispute, the customer must make sure to get in contact with the customer support team. This would help the team to take the necessary actions immediately. The refund claim must be file within the three weeks after the paper has been delivered to you. At Assignment Ace, we strictly prohibit our customers to involve any third party like the credit card provider, PayPal, or the legal authorities.
The refund period is the time span that allows to make a refund claim. The refund period is of 30 days and it starts right from the day of the client’s order deadline till the last day of the following 30 days. If any claim would be made after the refund period, it will not be entertained.
Act of chargeback is strictly prohibited at Assignment Ace. We request our clients to get in contact with our supportive and friendly customer support to resolve the issue. In case of chargeback, the customer would be considered as the fraudulent to our systems. Additionally note, if Assignment Ace suspects any individual taking wrongful advantage of services, we reserve the right to take legal actions.
Approximately, a minimum of 48 hours will be taken to analyze the order by the quality assurance department and provide the reports to approve the refund. The customers are requested to keep patience and let the teams work on the process. Once the refund is approved, the payment would be transferred within the next 48 hours.